Customer Communication
VWR Self Assessment & General information
- To confirm adherence to International Quality Standards without slowing down the collation process
- Kindly refer to the documents below where you will find answers to frequently requested information
- If you have any further questions regarding VWR’s Quality Policy, feel free to contact the Quality Manager
Paper Catalogue Product Based on Environmental Principals
- Printed on chlorine free paper
- Catalogues using lighter weight paper to reduce the size and weight for shipment
- Using paper from Norwegian paper mills, that are FSC Certified (Chain of Custody)
- Our Printer is ISO 14001 and FSC certified and managed to reduce CO2 Emission by 30% in the past years
Optimised CRM Mailing Database
- More granular management of customers' interest areas to target promotional material better
Online Christmas Cards
- We use online media in order to avoid printing and shipping of Christmas cards
- We donate the money saved to charity
Digital Marketing Material
- Alternatively offering material as PDF in our PDF libraries on vwr.com
- Avoid shipping paper promotions, but e-mails with links to PDF documents
- Print on Demand solutions used in order to print only the amount of copies that are really required